Contact information

HOMELYN Contact Information

Customer Service
We're here to help! For any questions, concerns, or inquiries about our products and services, please reach out to us:

Email
support@homelyn.com

Phone
+03499663019 - Available Monday to Friday, 10:00 AM to 6:00 PM (PKT)

Website
www.homelyn.com

Mailing Address
HOMELYN Kitchen Accessories
Pakistan

Business Hours

  • Monday to Friday: 10:00 AM - 6:00 PM (Pakistan Standard Time)
  • Saturday: 11:00 AM - 4:00 PM (PKT)
  • Sunday: Closed
  • Public Holidays: Closed

Response Time

  • We aim to respond to all inquiries within 24 business hours
  • For urgent matters, please call during business hours
  • Email responses may take up to 48 hours during peak periods

What We Can Help With

  • Product inquiries and recommendations
  • Order tracking and status
  • Returns and refund requests
  • Shipping and delivery issues
  • Product feedback and complaints
  • General customer support
  • Bulk orders and corporate inquiries

Social Media
Follow us on social media for updates, tips, product launches, and exclusive offers:

  • Instagram: @HOMELYN_Kitchen
  • Facebook: HOMELYN Kitchen Accessories
  • WhatsApp: Available for quick inquiries

Chat Support
Live chat support available during business hours on our website. Click the chat icon to connect with our team instantly.

Privacy & Data Protection
When you contact us, we collect your information to respond to your inquiry. Your data is handled in accordance with our Privacy Policy and is never shared with third parties without your consent.

Feedback & Suggestions
We value your feedback! If you have suggestions for new products, improvements, or complaints, please don't hesitate to contact us. Your input helps us improve our products and services.

Corporate & Bulk Orders
For bulk orders, wholesale inquiries, or corporate partnerships, please email us at:
corporate@homelyn.com

Return Shipping Address
If you need to return a product, please contact us first at support@homelyn.com for return shipping instructions.

Frequently Asked Questions
Before contacting us, please check our FAQ section on the website. You may find answers to common questions about shipping, returns, products, and more.

Complaint Resolution
We are committed to resolving any complaints promptly and fairly. Please provide:

  • Your order number
  • Product details
  • Clear description of the issue
  • Photos (if applicable)

We will investigate and respond within 3-5 business days.